Terms and Conditions
Welcome to Ankarated Melo’s Closet! You agree to comply with these terms and conditions by accessing or using our website and services. Please read them carefully.
1. Introduction
These terms govern using Ankarated Melo’s Closet’s online platform, products, and services. By visiting or purchasing from our store, you accept these terms and agree to abide by them. If you disagree, kindly refrain from using our services.
2. Eligibility
You must be at least 18 or have parental/guardian consent to use our platform.
You agree to provide accurate and complete information during registration and at checkout.
3. Orders and Payment
Order Confirmation: Orders are confirmed upon receipt of payment.
Payment Methods: We accept [list accepted payment methods, e.g., credit cards, PayPal, mobile payments].
Pricing: Prices listed are inclusive of applicable taxes unless stated otherwise.
Order Cancellation: We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
4. Shipping and Delivery
Shipping Charges: Delivery charges, if applicable, will be displayed at checkout.
Delivery Timeframe: Estimated delivery timelines will be provided. Delays may occur due to unforeseen circumstances.
Responsibility: Once items are shipped, risk transfers to the customer. Ensure the shipping address provided is accurate.
5. Returns and Refunds
Refer to our Refund and Returns Policy for details on eligible returns and refund procedures.
Eligibility: Products must be unused, undamaged, and returned within 7 days of delivery.
Refund Process: Refunds are issued to the original payment method and may take up to 7 days to process.
Items marked “Final Sale” are not eligible for returns or refunds.
6. Promotions and Discounts
Promotions, discounts, and coupons cannot be combined unless stated otherwise.
Promotions are valid for a limited time and subject to availability.
7. Intellectual Property
All content on our platform, including images, text, logos, and designs, is the property of Ankarated Melo’s Closet. Unauthorized use is prohibited.
8. User Conduct
Users are prohibited from submitting false information, infringing on intellectual property, or engaging in fraudulent activities.
We reserve the right to terminate accounts for violations.
9. Liability Disclaimer
Ankarated Melo’s Closet is not liable for:
Delays caused by third-party shipping providers.
Loss, damage, or theft after delivery.
Misuse of our products.
Our liability is limited to the purchase amount of the item in question.
10. Modifications to Terms
We may revise these terms periodically. Updates will be posted on our website, and your continued use of the platform implies acceptance of the updated terms.
11. Governing Law
These terms are governed by the laws of Kenya. Any disputes shall be resolved under the jurisdiction of the courts in Kenya.
12. Contact Information
For inquiries, assistance, or feedback, contact us:
Email: info@ankaratedmelo.co.ke
Phone: +254708202050
